The Lie of the Land :: Haydn Middleton Davids Story

The Lie of the Land The Lie of the Land, written by Haydn Middleton, is a novel about protagonist David Nennius and his past, present, and future. David tells readers about his past through sections entitled "David's Story," a narrative that he is writing in which he reveals secrets about his conception, birth, life, and impending death. Through this, we learn that David is the son of the sky and that there is a woman who has claimed him as her own. This woman haunts him with the statement "I know you, I have found you, and I will not let you go," and in the end, he will "dance in the brightest light the dance of death at the gateway to Albion" (p. 84-85). He constantly lives in this woman's shadow and cannot know happiness with another, so after his is married to Melissa and fathers a son, Art, David knew "that he would dance before his time" and "that there would be more than one end" (188). In this so-called "end before the end," David found his 13 year old son being forced to give a man oral sex in a bathroom in a park, and, outraged, David kills the man. Soon after, Melissa and Art leave, and after some time, David believes that he is given a new beginning when he finds a man named Quinn at his allotment on top of the mound under which he had buried the man he murdered. In time, David loses faith in this false hope and believes that he has to die to atone for what he has done. This he shares with a girl named Rachel whom he meets at the Good Samaritan center. When Quinn and Rachel find David's Story, they are convinced that it is "the beginning of a very long suicide note," and the two intervene to keep David from taking his own life (154). Middleton, Haydn. The Lie of the Land. New York: Ballantine Books, 1989. Ordinary People Ordinary People is a novel about an adolescent boy named Conrad Jarrett. The story begins after Conrad has returned home from spending eight months in a hospital for attempting to commit suicide after he was involved in a sailing accident in which his older brother Jordan was killed. In the accident, a storm arose while the boys were on the lake with their sailboat. The two worked to control the boat, but it tipped and they fell into the icy water.

Why Is Strategy Important to Business?

Strategy is determining where you are now, where you want to go, and how to get there. It’s the art of developing and implementing specific actions and decisions that will help a business to achieve goals and objectives as set out by the owners. Through the strategy process the overall direction of the company is set including opportunities and threats in the outside world and the internal strengths and weaknesses of the business. The aim of a business strategy is to ensure that the threats posed by the external environment are minimized and also to strengthen or minimize the effects of internal weaknesses. The opportunities and strengths are combined to ensure maximum productivity is achieved. The more the external environment changes the more opportunities there are likely for a company, but the more threats can be a problem if not prepared for. Without a business strategy, it would be difficult for an owner to realize the opportunities available. Strategic management in contrast with business policy is a technical approach having a five step model. Strategic management is a set of managerial decisions and actions that determine the long run performance of a company. Strategic management does not have to be just a part of the top level management. In fact, organizations should focus on strategic management at all levels of the management and the entire hierarchy of the company should be involved both in planning and implementation phases. Strategic management does not have to be just a part of the top level management. Organizations should focus on strategic management such that all levels of the management and the entire hierarchy of the company should be involved in both planning and implementation phases. The basic theory of strategic management involves the action of creating and implementing plans and decisions for the benefit of the organization and to help it achieve its objectives. Strategic management analyzes and scan the environment therefore future problems and opportunities could be well anticipated, allows a firm’s top management to anticipate changes and provide track and control for the enterprise, provides clear cut mission, also gives vision and objectives of enterprise to all the employees, and allows a firm to take decisions on the basis of long range forecast. Your vision must be future-oriented it has to paint a picture that attracts employees through the use of visual imagery. This is what gets people hooked into buy-ins, followership, and implementation of the plan. So it means you just have to think outside the box of today and describe the world of the future. With the current situation of the economy the fact that some business establishments have stopped their operation and closed has caused big drop in small and large corporations. Having back up plan would be the idea should the original plan does not succeed businessmen could have alternative options or backed up plans for the continuity and success of the business. Since businessmen are knowledgeable of the business processes, they know the importance of having back up plans. Without a contingency plan, and should the original plan fail, businessmen and the business could experience a lot of trouble. The Mission statement is important because it describes the reason for the existence of an organization and what it hopes to achieve. While mission statements vary from organization to organization and represent the distinctness of each one, they all share similar components. Before writing a mission statement, leaders in the organization must have an idea of what is in store for the future. This vision is the foundation for the mission statement. Most statements include descriptions of the organization's target market, the geographic domain, their concern for survival, growth and profitability, the company philosophy, and the organization's desired public image. In addition, it is a tool that conveys the goal, organizational structure and strategy, legitimacy, values, participation and ownership among employees, leadership, responsibility to the community, ethical priorities, and commitment to the public and stakeholders. The organizational decision making process involves proper and efficient implementation of strategic plans and methods to achieve desired business objective. Often one difficulty facing an organization is that multiple divisions are involved in the overall decision making process. Making a decision can have different implications for each respective division. With the businesses of today facing shortened product lifecycles, organizations are facing intense competitive pressures to build market share to stay ahead of rivals. Process changes, the introduction of new and improved disruptive technologies are forcing companies to adapt new business goals and objectives in shortened timeframes, this alone places stresses on all organization. References Karger (1991). Strategic Management: The Key to Corporate Success Pearce II, J.A., & Robinson, Jr., R.B. (2008). Strategic management. (11th ed.). New York, NY: McGraw-Hill. Mission and Vision Statements http://www.referenceforbusiness.com/management/Mar-No/Mission-and-Vision-Statements.html#ixzz1LGZLzvbI

French Expression Explained Par Contre, Against

Expression: Par contre   Pronunciation: [par co(n)tr] Meaning: on the other hand, whereas, but Literal translation: by against Register: normal Explanation The French expression par contre is used to contrast two statements: Cet article est fascinant. Par contre, la grammaire est à ©pouvantable.This article is fascinating. The grammar, on the other hand, is appalling.Si Clara est trà ¨s sympa, par contre son mari est agaà §ant.Clara is really nice, whereas her husband is annoying. Grammar French grammarians and dictionaries have argued about par contre for hundreds of years. All but purists now generally agree that par contre is acceptable when there is a clear contrast between two ideas and the second one is negative, as in the above examples. However, they take a lesser view of par contre when it introduces a second statement which supports, compensates for, or adds information to the first. Many French speakers use par contre in this way, but generally speaking, its better to reserve it for negative meanings, and instead use en revanche when the meaning is positive or neutral. Jai oublià © de faire mes devoirs. Par contre — En revanche, il y avait un supplà ©ant et il ne les a pas ramassà ©s.​I forgot to do my homework. But there was a substitute teacher and he didnt collect it When the two statements are not in opposition—that is, when youre really just in need of a filler or transition—something like mais is preferable. Tu ne dois pas venir avec nous. Par contre — Mais est-ce que tu sais oà ¹ sont mes clà ©s  ?You dont have to come with us. But do you know where my keys are? The Great Par Contre Debate French grammarians and dictionaries have argued about  par contre  for hundreds of years. It all started with Voltaires  Conseils à   un journaliste  (1737): La plupart des gens de lettres qui travaillent en Hollande, oà ¹ se fait le plus grand commerce de livres, sinfectent dune autre espà ¨ce de barbarie, qui vient du langage des marchands  ; ils commencent à   à ©crire  par contre, pour  au contraire. Voltaires criticism was embellished more than a century later in the  Dictionnaire de la langue franà §aise, better known as  Littrà ©Ã‚  (1863-1872), setting the stage for the debate that continues even today: Par contre  est une locution dont plusieurs se servent, pour dire  en compensation,  en revanche  :  Si les artisans sont ordinairement pauvres, par contre ils se portent bien  ;  Si le vin est cher cette annà ©e, par contre il est bon. Cette locution, qui a à ©tà © tout particulià ¨rement critiquà ©e par Voltaire et qui paraà ®t provenir du langage commercial, peut se justifier grammaticalement, puisque la langue franà §aise admet, en certains cas, de doubles prà ©positions,  de contre,  daprà ¨s, etc. mais elle ne se justifie guà ¨re logiquement,  par contre  signifiant bien plutà ´t  contrairement  que  en compensation, et devant provenir de quelque ellipse commerciale (par contre  ayant à ©tà © dit pour  par contre-envoi)  ; en tout cas, il convient de suivre lavis de Voltaire et de ne transporter cette locution hors du langage commercial dans aucun style. In  Attendu que...  (1943), Andrà © Gide offered perhaps the first rejoinder: Je sais bien que Voltaire et  Littrà ©Ã‚  proscrivent cette locution; mais  «Ã‚  en revanche  Ã‚ » et  «Ã‚  en compensation  Ã‚ », formules de remplacement que  Littrà ©Ã‚  propose, ne me paraissent pas toujours convenables [†¦] Trouveriez-vous dà ©cent quune femme vous dise  :  «Ã‚  Oui, mon frà ¨re et mon mari sont revenus saufs de la guerre; en revanche jy ai perdu mes deux fils  Ã‚ »Ã‚  ? ou  «Ã‚  la moisson na pas à ©tà © mauvaise, mais en compensation toutes les pommes de terre ont pourri  Ã‚ »Ã‚  ?  «Ã‚  Par contre  Ã‚ » mest nà ©cessaire et, me pardonne  Littrà ©, je my tiens. Albert Doppagnes  Trois aspects du franà §ais contemporain  (1966) is equally blunt: le succà ¨s quont rà ©servà © à  Ã‚  par contre  la plupart des à ©crivains du XXe sià ¨cle, le fait quil ne soit pas toujours remplaà §able par les locutions par lesquelles on propose de le remplacer, là ©gitiment tout à   fait lutilisation de cette locution. Meanwhile,  par contre  had been included as a business term in the Acadà ©mie franà §aises 1835 and 1878 editions, then excluded in 1932, only to be re-added in 1988 along with a  lukewarm comment: Condamnà ©e par  Littrà ©Ã‚  daprà ¨s une remarque de Voltaire, la locution adverbiale  Par contre  a à ©tà © utilisà ©e par dexcellents auteurs franà §ais, de Stendhal à   Montherlant, en passant par Anatole France, Henri de Rà ©gnier, Andrà © Gide, Marcel Proust, Jean Giraudoux, Georges Duhamel, Georges Bernanos, Paul Morand,  Antoine de Saint-Exupà ©ry, etc. Elle ne peut donc à ªtre considà ©rà ©e comme fautive, mais lusage sest à ©tabli de la dà ©conseiller, chaque fois que lemploi dun autre adverbe est possible. Ce nest pas toujours le cas [comme] Gide remarquait [...] Le Bon Usage  (13e à ©dition, 2004) is more enthusiastic: Par contre, qui nest pas rà ©cent [...], est entrà © dans lusage gà ©nà ©ral, mà ªme le plus exigeant, au cours du XIXe s., malgrà © la rà ©sistance des puristes. [...] Nous pourrions citer plus dune centaine dauteurs, notamment environ quarante membres de lAcad. fr. [...] Les puristes recommendant duser den compensation  ou den revanche, lesquels ne conviennent pas toujours, comme Gide le fait remarquer [...] And  Le Grand Robert  (CD-ROM v2.0, 2005) agrees: Par contre  a à ©tà © condamnà © par certains pà ©dagogues puristes; cependant il nest pas toujours remplaà §able. Il introduit un avantage ou un inconvà ©nient, alors que  en compensation  et  en revanche  nintroduisent quun avantage. Si on peut les employer dans la phrase  «Ã‚  Sil na pas de cÅ“ur, par contre il est intelligent  Ã‚ »,  il est  impossible de les substituer à  Ã‚  par contre  dans celle-ci  :  «Ã‚  Sil est intelligent, par contre il na pas de cÅ“ur  Ã‚ ».  Mais  ninsiste pas assez sur lopposition.   Au contraire  marque une opposition trop prà ©cise. Purists may continue to disagree, but in my opinion, Hanse-Blampains  Nouveau dictionnaire des difficultà ©s du franà §ais moderne  (2005) offers the best analysis and the final word on the subject: Par contre, qui exprime une opposition de faà §on plus nuancà ©e que  mais, est entrà © depuis trà ¨s longtemps dans le meilleur usage, malgrà © Voltaire et les puristes, et est dailleurs utile et mà ªme parfois nà ©cessaire. On le dà ©finit mal en le donnant comme synonyme de  «en compensation, en revanche », qui expriment aussi une opposition.  En compensation, comme  en contrepartie, doit introduire un avantage.  En revanche  doit aussi logiquement avoir toujours ce sens, lià © à   celui de  revanche; mais on le substitue parfois à  Ã‚  par contre, quon nose employer:  Il joue fort bien du violon; en revanche cest un pià ¨tre chef dorchestre  (GLLF). Il faudrait dire  par contre, qui est plus neutre et (cest capital) introduit un avantage ou un inconvà ©nient opposà © à   ce qui prà ©cà ¨de:  Il est un peu paresseux,  par contre  il est honnà ªte  ou  Il est assurà ©ment honnà ªte,  par contre  il est trop naà ¯f. Lorsque  par contre  introduit là ©noncà © dune perte, dun inconvà ©nient, il ne peut à ªtre remplacà © par  en compensation  et il ne devrait pas là ªtre par  en revanche.  Andrà © Gide la fort bien montrà ©, il y a longtemps dà ©jà   [...]

The Marine Capture Of Haiti 1915-1934 Essay - 1084 Words

The Marine Capture of Haiti: 1915-1934 The Oxford Dictionary of the word subjugate is â€Å"Bring under domination or control, especially by conquest† which is exactly what the United States did to Haiti between the years of 1915-1934 (Oxford Dictionary). The United States invaded Haiti in July 1915, which following that the U.S military held them under occupation for two decades. This occupation caused widespread anarchy, an increase in violence and danger to the native’s land and lively hood. The injustices seen in Haiti during this time were not completely understood by the African Americans’ in America. But once the Haitian controversy came to light in the public it there was action taken. Letters calling for action were sent to the President, the black press and the State Department. In the beginning when the Marines landed there was not much of an impression of what was going to happen but the capture of Haiti from 1915-1934 had long lasting impacts on the future of Haiti and its people. During this time of seizure, the U.S was looking to create a more politically stable Haiti and also wanting to create a more secure control over the country. They also wanted to establish themselves in the Caribbean. There also was a need to integrate Haiti into the international Capitalist economy. But during this control over 3,000 Haitians were killed. The Marines installed a puppet president, denied the people of Haiti the freedom of speech, forced a new constitution upon them, andShow MoreRelatedThe United States After The Cold War792 Words   |  4 Pagespopulation and were getting aided by French Troops. The reason for the war in Rwanda was the genocide caused by the United Nations. For example, (As it turned out the French could not save the regime but did save the organisers of the genocide from capture. The safe havens became a base from which these people engineered the flight of almost two million Hutus into neighbouring countries, where they have since languished in d isease-ridden squalor under the control of the soldiers and militias ofRead MoreOne Significant Change That Has Occurred in the World Between 1900 and 2005. Explain the Impact This Change Has Made on Our Lives and Why It Is an Important Change.163893 Words   |  656 Pagesyear. Contemporary migration is double to triple that number, but a total of 85 million migrants in the 1990s would only account for 1.4 percent of the world population of 2000, as compared to the 1.7 percent of world population in the decade before 1915, or 1.5 percent of world population in the 1920s. Contemporary migrations can be compared to earlier migrations in several other productive ways, all of which help understand continuities and changes in global migration. Some of these processes

Norse Mythology - 2497 Words

This essay is written for English 503 and the subject is Norse Mythology. The main sources of our knowledge about Norse Mythology are from the Poetic Edda and the Prose Edda. Edda is Icelandic for saga and these stories are often to as The Sagas. The Prose Edda was written by Snorri Sturluson from Iceland around the year 1200. Snorri begins the prologue of the book where he explains his understanding of the origin of heathen science. Prose Edda itself is based on belief in the old Nordic gods or heathen, and recounts and explains the faith of men before they were Christian. The book is divided into three main parts, but they are called the Gylfaginning, Skaldskaparmal and Hattatal. In the first section, Gylfaginning (The delusion of King†¦show more content†¦He had a golden ring that could multiply into eight other rings, there we can see similarities with the story The lord of the rings after John Ronald Reuel Tolkien, in the book there is one ring who rules them all and to gether they are nine rings, three were given to the elves, nine to the humans and seven to the dwarfs but there was one that ruled them all witch is very similar to Odin’s ring because it was one that multiplied. Also all of the dwarfs names in the lord of the ring they come from prophecy of the seeress in Snorri’s Prose Edda. Odin only has one eye because he gave it away for a drink from Mimir‘s magic well. It was told that Mimir was the wisest of them all and it was told that anyone who would drink from the well would gain the wisdom of Mimir. Odin was desperate to get wiser and powerful so he returned his eye for a drink from the well. He was now known for being the wisest god of them all and the one with one eye (Norse Mythology, 2010). Odin is related with various other gods in Indo-European religions. For Greeks, it is Zeus. Together, they should be attributed to destroy. Both have unfaithful wives, what shows up best in that they have many children with ot her women, although Zeus has more. Both gods are highly migratory and often hiding behind pseudonyms and disguise. Thor is the strongest one, he is son of Odin. He is also known in German mythology as well. He is married to Sif,Show MoreRelatedThe Mythology Of Norse Mythology1659 Words   |  7 Pageslike it was untouched. Norse Mythology is a great example of this. The way that the gods were presented has changed. Their physical appearance and mentality has changed greatly. The way the gods think of themselves has been changed to where the things that they do in modern films and stories would make the character in Norse Mythology embarrassed. 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The Norse myths are very complex and interesting. Many people study the myths. The Vikings actually started Norse mythology. Norse mythology also known as the Scandinavian mythology, is a kind of religion that was and is still practiced by some of the people in the Scandinavian countries (Vikings) and northern parts of Germany(Norse for Smart People, McCoy,Dan,2012-2016). In the last few decades, the stories and cultu re of the VikingsRead MoreThe Norse Mythology Of The Book, And It Was Nothing1381 Words   |  6 Pageshe loved the whole book, additionally how it played out. He expressed that he adores the fantasy as well as the Norse gods, he said that when Matt finds out that he is a descendant of Thor, Fen and Laurie find out they are descendants of Loki was just extraordinary and blew him away. He also said it was spectacular how fast paced and action packed this book was. He said the Norse mythology brought to modern day was a perfect mix and a perfect read for Percy Jackson series lovers. Some other reviewersRead MoreEssay about An Inside Look at Norse Mythology985 Words   |  4 PagesVestri, Norori, and Suori, held up Ymirs skull above Earth. Then the gods formed the first man and woman, Ask and Embla, from a pair of tree trunks and a fence was built around their home in Midgard to protect them form giants. (http://norse-mythology.org/tales/norse-creation-myth/). Then came the nine worlds. The first of them, Niflheim, the World of Fog and Mist. Niflheim, otherwise known as â€Å"Mist Home† is not only the darkest and coldest region in the world but it is also in the northern regionRead MoreNorse Mythology vs. Greek Mythology Essay1069 Words   |  5 PagesNorse Mythology vs. Greek Mythology There are many mythologies in the world, and all of these have things in common as well as differences. A very popular mythology would be Greek mythology, Which many people know about it or at least know of it. Another not as popular mythology is Norse mythology; Norse mythology is the religion of the Norse people. The Norse people are the ancient people of northern Europe (Scandinavia, Iceland, Denmark, Northern Germany etc.) (World Book 259). A majorRead MoreHow Asatru Is A Religion That Has Close Ties With Norse Mythology1060 Words   |  5 PagesAsatru is a religion that has close ties with Norse mythology. The name of the religion, Asatru, is a twofold word that gets it’s meaning from Old Norse. The first half of the word, Asa, means Gods and Goddesses and the second half Tru, means to have faith or belief in. Altogether Asatru means to have faith in the gods. Asatru can be considered part of the Neo-pagan family of religion since it has to do with Norse Heathenism. The beginning of Asatru was not the start of the religion itself yet aRead MoreEssay about Norse MYthology Vs. Greek Mythology1060 Words   |  5 Pages Norse Mythology vs. Greek Mythology nbsp;nbsp;nbsp;nbsp;nbsp;There are many mythologies in the world, and all of these have things in common as well as differences. A very popular mythology would be Greek mythology, Which many people know about it or at least know of it. Another not as popular mythology is Norse mythology; Norse mythology is the religion of the Norse people. The Norse people are the ancient people of northern Europe (Scandinavia, Iceland, Denmark, Northern Germany etc.) (World

Corporate Social Responsibility With Respective Stakeholders

Question: Discuss about the Corporate Social Responsibility and With Respective Stakeholders. Answer: Considering the above quote from Howard Schultz, it becomes all the more important to analyse what does corporate social responsibility mean and why it is important for corporate? Corporate Social Responsibility ( CSR) is the concept through which the organizations take steps to integrate their environmental as well as social concerns in relation to their business operations along with their interactions with respective stakeholders ( for example customers, government , employees, local communities , government and shareholders) on voluntary basis (Agle et al., 2008). The topic of CSR has been referred by different names for example corporate citizenship, other monikers, strategic philanthropy, as well as social responsibility and each name carries specific perspective about the role played by business in the society. However, the dominant paradigm that underlies CSR is the idea to develop shared value (Rangan et al., 2012). As per this model the major role of any business is to deve lop and create value for all its shareholders in such a manner that it also creates value for the society as well. Through this essay we will also analyse whether CSR is beneficial strategy for business and society or not. The entire concept of CSR started off in 1920s but did not become much popular until 1950s and it came into spotlight when Frank Abrams in 1951, published an article in Harvard Business Review , being the chairman of the board for Standard Oil , New Jersey . He stated that CSR is business obligation, so that it conducts the business affairs in order to maintain an equitable as well as workable balance between the claims made by various directly interested groups and create a balance that is harmonious between the customers, employees, stockholders as well as the public at large (Frederick, 2006). With continuous evolution the academics and businesses laid emphasis on CSR initiatives in their business strategies. It was during this period the stakeholders role came into prominence in the CSR debate because of the major contributions made by well known academicians like Peter Drucker (Lee, 2008) . Advantages of Corporate Social Responsibility are immense as can be seen from its inclusion of innovation , strategic philanthropy, transparency as well as environment sustainability which indicates the diverse and far reaching impacts of CSR that have been embedded in management strategy(Lubin Esty, 2010). There are various kinds of CSR as per their benefits for corporations like : Environmental CSR ( focussing on eco-issues like climate changes for example The Body Shop); Community-based CSR ( to improve the quality of life of people belonging to local community for example Starbucks) ; HR-Based CSR ( improving the wellbeing of the staff for example Google) and Philanthropy ( donating money towards good cause mainly through charity partners for example Microsoft) (Cooper Schindler, 2006).Some of the positive outcomes that the organizations achieve by adopting CSR policies include enhanced financial performance, enhanced brand image as well as reputation ; improved quality and pro ductivity; reduced regulatory oversight ; more workforce diversity; minimal operating costs; improved and enhanced sales as well as customer loyalty; improved ability to attract better talent , while retaining the employees; access to capital and it also brings along product safety and lesser liability (Sivaranjini et al., 2013). CSR not just brings benefits for the organization implementing rather it also proves to be beneficial for the community as well as general public through employee volunteer programmes; product safety as well as quality, makes charitable contributions and higher involvement of corporate in community employment, education as well as homelessness programmes. Along with the community advantages CSR also brings environmental benefits like greater material recyclability, more and better product functionality as well as durability , more usage of renewable resources and integration of various tools for environmental management in the business plans that includes eco-labelling, environmental management standards as well as life cycle assessment (Windsor, 2004). One hand there are so many benefits of implementing CSR but while balancing the diverse interests of the stakeholders brings along several challenges as well as dilemmas , however they can be handled in quite effective manner by organisations through strategic stakeholder management (Massachusetts Institute of Technology, 2011). One major disadvantages of Corporate Social Responsibility is that when the firm makes the decision which should just benefit the investors, it affects various other stakeholder groups. In such case the employees might get terminated for enriching other shareholders. This will certainly have a negative impact on the economy. Another disadvantage associated with CSR is that the costs attached with it disproportionately impact various smaller businesses. On one hand the huge corporations are capable of easily affording the huge budgets towards CSR reporting, but this is not the case in case of smaller firms that have between 10 and 200 employees. However small businesses can use social media for communicating their CSR policies to the local community as well as customers. But that too takes enough time in order to monitor the exchanges and this could also invite extra costs for hiring extra personnel. Some critics even say that the entire exercise of CSR is futile because the management of any organisation has fiduciary duties towards it shareholders, that are opposed by CSR policies in direct manner (Militaru Ionescu, 2006). Thus a manager who forsakes the organizational profits to bring about few benefits for society can result in losing job and will be replaced by someone who gives priority to profits . Some organisations just talk about CSR while doing nothing which is termed as Greenwashing in todays world. After analysing the far reaching impacts of CSR and the corporate financial performance along with the measurement of various CSR activities indicates that the corporations are understanding the varied strategic value of CSR by realising its implications towards business operations is very much essential ( MIT 2011). In current fast paced world every business is it small or big should have a CSR program in place and it should be a part daily business practice in order to keep the trust of the people important for business. Although many organizations are simply greenwashing, but still the organizations need to adopt CSR and work towards shaping a sustainable society. Bibliography Agle, B. et al., 2008. Dialogue: Toward superior stakeholder theory. Business Ethics Quarterly, 18(2), pp.153-90. Cooper, D.R. Schindler, P.S., 2006. Corporate social responsibility Business Research Methods. Tata McgRaw Hill. Frederick, W., 2006. Corporation, be good! The story of corporate social responsibility. Indianapolis: Dog Ear Publishing. Lee, M., 2008. A review of the theories of corporate social responsibility: Its evolutionary path and the road ahead. International Journal of Management Reviews. Lubin, D. Esty, D., 2010. The sustainability imperative. Harvard Business REvw., 88(5), pp.42-50. Massachusetts Institute of Technology, 2011. Sustainability: The embracers seize the advantage. MIT Sloan Management Review, pp.https://www.mitsmr-ezine.com/busofsustainability/2009#pg1. Militaru, G. Ionescu, S., 2006. THE COMPETITIVE ADVANTAGE OF CORPORATE SOCIAL RESPONSIBILITY. U.P.B. Sci. Bull., Series D, 68(2), pp.89-98. Rangan, K., Chase, L.A. Karim, S., 2012. Why Every Company Needs a CSR Strategy and How to Build It. Harvard Business School. Sivaranjini, P., Rekha, T. Nisha, T.S., 2013. Issues and Challenges Faced By Corporate Social Responsibility In Community Development, India Human Resource Development. IOSR Journal of Business and Management, pp.58-61. Windsor, D., 2004. Corporate social responsibility: three key approaches. Journal of Management Studies, 43(1), pp.93-114.

Management Technology Of OZ Supermarket †MyAssignmenthelp.com

Question: Discuss about the Management Technology Of OZ Supermarket. Answer: Introduction As per the given information OZ supermarket is a new retail chain and it has setup to reduce exit queues at the checkout point. The new technology is used at this place for convenient of customers. The purpose of this report is to give recommendations regarding this management technology of OZ supermarket. Discussion Here is the outline of business operations that are performed by OZ Supermarket and recommendations for those operations. Recommendations for OZ Supermarket Business Operations As per the given information, the main operation of this company is maintenance of chain stocks for stationary and non-perishable goods. This supermarket has no checkout line and system for cash payment which is good enough to manage the huge amount of customers in appropriate way (Co.Design, 2017). It is convenient for both customers and staff of supermarket. Now staff members no need to add or delete items or no need to make botheration to generate bills for customers groceries. Money will be automatically deducted from PayWave Card that is issued to customer of OZ supermarket. This is all happened with the help of PayWave technology which is an advanced technology (Forbes.com, 2017). In this case, following recommendations must be taken into consideration by OZ: Here I would like to recommend OZ supermarket to be careful while using this technology and its configuration and maintenance should be done properly (SurveyMonkey, 2017). Next important recommendation is that OZ must be careful about security level of all products and whole supermarket as well. It is common that some bad customers try to use unfair means to take products without paying anything. Therefore, the security tools like video surveillance should be used. Through this, each and every activity of customers and of staff members can be identified. According to given information, OZ supermarket issues a store-issued Paywave Card to children and tourists. It is helpful for both tourists and children to make their purchasing quickly and easily. But in this cases, it is recommended to check identity of tourist properly, otherwise, a fake tourist can misuse issued Paywave Card. This will put bad influence on companys reputation and loss can be bear by OZ supermarket. On other side, in case of children, it is also necessary to be careful because they might not have proper knowledge about usage of card and they can use it inappropriate way or can also cause damage. Without maintaining these securities, this use of RFID technology may cause several security issues. Therefore, it is necessary for OZ supermarket to seriously consider above discussed recommendations for successful implementation of new technology of Paywave. Not only OZ supermarket, but there are also some other large business organizations that are using this technology such as Amazon company. This organization is famous among people worldwide for its PayWave Technology. Suggestions to Improve Customer Service and Business Services Customers are important asset for a business organization. Their satisfaction should be the first priority of every enterprise (Business.qld.gov.au, 2017). OZ supermarket understand this thing and for providing better service to its customers, company has started whole system of PayWave Technology (Contributor, 2017). Therefore, at technical level, company has done a good job for its potential audience. But there are some essential points that must be taken into account by OZ for better customer service such as the staff member of OZ should have patience and empathy while managing customers (Elley, 2017). It is possible that some customers will be irate but they have to try to manage them. Moreover, clear communication with customers is also necessary. Staff members should try to understand perception of customers and their demands properly, so that no conflict can occur. Besides this while managing customers, knowledge, work ethics and adaptability are required to have by customers (Denis, 2017). Suggestions to improve Business Services Business services are directly connected with customer services. Every business service is developed with the goal of attracting customers towards business. In case of OZ supermarket, this company is doing efforts to improve its business services. But here I would like to give some suggestions regarding their business services enhancements (Korschun, Bhattacharya Swain, 2016). It will be better for OZ to maintain its professional development. It means company should provide extreme values to its customers by providing them information about new offers and deals on products and services. While selling products, OZ needs to be careful about quality of products and services. In this competitive market, selling high quality products to target audiences is an effective way to attract maximum number of customers towards business. The security of customers information that is stored into companys database must be maintained properly. Consumers mostly do worry about their information and if there will be any violation with content, then their trust can be broken. OZ supermarket should make proper strategies for better execution of its deals, offers and business operations. Without strategy it is difficult to run business successfully. The above discussed suggestion are helpful for OZ supermarket to improve its business and customer services. Furthermore, feedback of customers after a regular interval is also a good option to obtain information regarding companys performance and services. In this case, OZ supermarket should also take feedback of its customers to enhance its overall working activities. The customers feedback is also helpful to measure expected outcomes of a company. Like, OZ supermarket is using PayWave Technology which is advanced and useful for its consumers. But there may also some regulars who do not feel comfortable while using this technology. So, OZ should tell them about this service properly and must handle their problem for using new technology. Conclusion In conclusion, today people are getting more advanced and want to get high flexibility and security in business operations. That is why, business organizations must be careful about these things and must implement their operations accordingly. As much as better customer service and business service will be provided by company, more customers will be come. At last, the decision of implementing PayWave technology by OZ supermarket is right and they should need to concentrate on its side-effects that I have discussed above. Above recommendations will help OZ to manage whole things in a significant way. References Tips for improving your business | Business Queensland. (2017). Business.qld.gov.au. Retrieved 6 October 2017, from https://www.business.qld.gov.au/running-business/growing-business/tips-improving Contributor, M. (2017). 4 Simple Strategies to Improve Your Business Success Rate. Entrepreneur. Retrieved 6 October 2017, from https://www.entrepreneur.com/article/239706 Forbes.com. (2017). Five Ways to Improve Your Customer Service. Retrieved 6 October 2017, from https://www.forbes.com/sites/sundaysteinkirchner/2012/08/22/5-ways-to-improve-your-customer-service/#6968f58214bc 6 Keys to Improving Your Teams Customer Service Skills | SurveyMonkey. (2017). SurveyMonkey. Retrieved 6 October 2017, from https://www.surveymonkey.com/mp/6-keys-improving-teams-customer-service-skills/ Elley, R. (2017). PayWave and PayPass credit cards answered!. The Mozo Blog. Retrieved 6 October 2017, from https://mozo.com.au/blog/2012/01/paywave-and-paypass-credit-cards-answered/ Denis, M. (2017). Contactless payments: pros cons of PayWave/PayPass. finder US. Retrieved 6 October 2017, from https://www.finder.com/contactless-payment Co.Design, (2017). CVS Taps A Design Legend To Reinvent The Prescription Label. Next Stop: The Pharmacy. Retrieved 6 October 2017, from https://www.fastcodesign.com/90145401/cvs-taps-a-design-legend-to-reinvent-the-prescription-label-next-stop-the-pharmacy Korschun, D., Bhattacharya, C., Swain, S. (2016). CSR and the Frontline Context: How Social Programs Improve Customer Service. Gfk Marketing Intelligence Review, 8(1). https://dx.doi.org/10.1515/gfkmir-2016-0004